If your item arrives broken, please notify me within 48 hours of receiving the item. I will gladly repair or replace a damaged item.
Best efforts are put forth to create quality jewelry that will last for a long period of time. If your jewelry breaks due to hardware failure or defect we will repair or replace the jewelry as long as it broke within 14 days of your receipt of the shipment.
For all repair & replacement requests or inquiries please email firstname.lastname@example.org.