Contact CADETTE

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9 Valhalla Inn Road
Toronto, ON, M9B 0B2
Canada

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Store Policies & Returns

If your item arrives broken, please notify us within 48 hours of receiving the item. We will gladly repair or replace a damaged item.
Best efforts are put forth to create quality jewelry that will last for a long period of time. If your jewelry breaks due to hardware failure or defect we will repair or replace the jewelry as long as it broke within 14 days of your receipt of the shipment.

For all repair & replacement requests or inquiries please email allison@cadettejewelry.com.


JEWELLERY CARE

Gold plated and brass items will tarnish over time. This is due to wear and your skins natural oils and body chemistry. Please try to avoid exposing your jewellery to water, perfume, hairspray, lotion, and sweat.

Jewelry should not be worn in the shower, the pool, the beach or to the gym. If your pieces come in contact with any of the above, clean with a soft dry cloth to remove any sweat or chemicals.

CLEANING INSTRUCTIONS

Brass pieces:

  1. Create a paste from vinegar, salt, and flour. Mix 1 teaspoon of salt into 1/2 cup of white vinegar, stirring until combined
  2. Rub this paste onto the brass
  3. Rinse the jewelry under warm water 
  4. Buff the jewelry dry using a soft, dry cloth

Pieces without semi-precious stones:

  1. Create a thick paste with 1/4 cup baking soda and 2 tablespoons water
  2. Apply with a damp sponge and gently rub
  3. Rinse the jewelry under cool water
  4. Buff the jewelry dry using a soft, dry cloth

If your piece discolours your skin and its bothersome, apply a light coat of clear nailpolish on the inside.