Wholesale Policy

WHOLESALE TERMS & CONDITIONS 2018

PRODUCT
Dimensions are approximate and sizes or colors may vary slightly due to the nature of handmade products.

FIRST TIME BUYER
A minimum order of $400 is required of all first time buyers.

RETURNING CUSTOMER
Reorder minimum $200.

ORDER FULFILLMENT
Production begins upon buyer's receipt of invoice and agreement to terms. If partial payment is required, production begins once deposit is paid.
4-6 week lead time for standard orders and reorders.

Certain substitutions may be made or items may be backordered and shipped upon availability.

Any items that appear on the invoice and are missing from a shipment must be reported within 5 business days in receipt of order via email or phone. At that time I will ship missing items. If notification of missing items is not provided, the customer is liable for amount due stated on invoice.

Any cancellations must be submitted by phone or email within 10 days of the buyer's receipt of invoice.

PAYMENT OPTIONS
Cadette Jewelry accepts all major credit cards, checks or PayPal transfers.
If your check is dishonored, you hereby agree to remit payment again for the amount of the check, plus a $40 NSF (Non-Sufficient Funds) check fee.

SHIPPING & HANDLING
Canada Post with tracking is provided, unless otherwise specified. Cost of shipping is depending on weight, insurance and expediency.

CBS terms (credit before shipment): Order balance is due upon invoice received. Credit cards, checks and/or PayPal transfers must be deposited and cleared prior to shipment.

Once payment is cleared, the buyer will receive a notification by email to confirm that shipment is on its way, along with tracking information.
Buyer is accountable for shipping & handling fees.
Shipping insurance must be requested to apply.

CARE INFORMATION
Proper care of Cadette Jewelry increase its lifespan and your customer's satisfaction. See general care instructions at cadettejewelry.com/pages/jewelry-care.

Individual polishing cloths can be purchased by request with your order. Please email allison@cadettejewelry.com.

REPAIRS
Repair fees are subject to per piece fees depending on the severity of damage. Cadette Jewelry reserves the right to review and authorize final assessment of the damaged piece(s).

Cadette Jewelry offers free repairs for items purchased and returned to retailer within 30 days of shipment received. All other repair requests are obliged at a $15 repair fee plus shipping and handling.

RETURNED GOODS
Any items that are broken or defective as a result of a manufacturer defect must be reported within 10 days in receipt of order. Please email allison@cadettejewelry.com.

By completing an order and receiving an invoice from Cadette Jewelry, you hereby state that you have read, understand, and comply fully with the listed terms & conditions by Cadette Jewelry. You agree to comply fully with Cadette Jewelry terms & conditions for the entire duration that you carry & sell Cadette Jewelry items.