With the exception of our ready-to-ship collection, the majority of our pieces are made-to-order with a 4-6 week turnaround time. Please note the process time for the specific piece you're purchasing on its product page.

Orders placed within Canada ship at $15-$20 via Canada Post Expedited Parcel. Delivery takes 1-7 business days, depending on location. You will be emailed tracking information as soon as your order has shipped.

Orders placed internationally ship at $25-$65 depending on location via DHL Express. Delivery takes 3-10 business days, also depending on location. You will be emailed tracking information as soon as your order has shipped.

The majority of our pieces are diligently made-to-order by our small but mighty team, and therefore cannot be returned for a refund. However, select pieces are eligible to be returned for store credit (minus a 20% restock fee) within 7 days of the delivery date.
Orders placed outside of North America are final sale and cannot be returned for store credit.

The 20% restock fee is implemented on items that have been approved to be returned for store credit, in order to support the time, labour and additional costs allocated to crafting the original piece that was ordered. Thank you for your understanding.

Due to the specific process and personalization of the following pieces, they are not eligible for a return or exchange, and are final sale: Rings, Engraved Pieces, Gift Cards and any pieces with signs of wear (scratches, marks, etc).